
CLIENT-CENTRICBOUTIQUE-SCALEUNMATCHED PERSONAL SERVICE
CLIENT-CENTRICBOUTIQUE-SCALE
UNMATCHED PERSONAL SERVICE
STATA MANAGEMENT
COMMUNICATION & CONSISTENCYATTENTIVE & DETAIL-ORIENTEDNO HIDDEN COSTS OR SURPRISES

Local
Our offices are located in West Melbourne and Kew. We manage both residential and commercial strata schemes across Melbourne.

Experienced
Our experience covers everything from three-lots subdivisions to mixed-use strata schemes.

Tailored
Unlike many others in the industry, we offer specialised and customised services.

Backed
We are connected with service providers and top-tier professionals to support complex owners corporation issues or building defects.

We are committed to providing the bestservice for our clients.
DIRECT.PERSONAL.BILINGUAL.BECAUSE YOU MATTER
Our client-centric philosophy drives everything we do. That's why we rely on word-of-mouth referrals rather than costly advertising - allowing us to focus entirely on raising service standards and delivering exceptional experiences.
Our team is fully bilingual (English, Mandarin, and additional dialects), and we can conduct meetings and communications in either language to suit owner preferences.
We deliberately stay small - a key advantage that enables our managers to maintain very limited portfolios. This ensures every scheme receives dedicated attention, direct manager-client contact, and truly personalised service.
Backed by administrative support and guidance from senior consultants, our committed managers deliver attentive, top-quality service. As we grow, our unwavering promise remains: to exceed client expectations at every step.

OUR SERVICES
Our staff regularly participate in professional development to stay current with regulatory changes, codes of conduct, and cost-effective strata management practices. With our deep expertise, you can have peace of mind - knowing your property's value and success are securely managed by experienced professionals.

Manage all day to day tasks and correspondence

Establish, maintain and reconcile administration and maintenance bank account/s

Quarterly visits to the property or as required by the owners corporation

Prepare Annual Financial Statements

Prepare Annual Budget for member's approval

Prepare and issue Fee notices for both annual and special levies Check and pay all approved invoices

Maintain an Owners Corporation Register Maintain an administrative filing database

Arrange adequate insurance

Manage insurance claims

Arrange and coordinate maintenance and repairs of common property

Arrange quotations and manage major projects as requested

Prepare, convene and attend General Meetings as required by the Act and requested by the committee of owners

Prepare, convene and attend committee meetings as requested Provide Manager's

Report at each annual general meeting

Manage debtrecovery process

Provide guidance to the Owners Corporation

Issue breach notices where necessary and ensure all rules and regulations are followed by owners and occupiers

Ensure efficient and effective communication with the committee, owners and all stakeholders

Review and refine rules and regulations

Set up processes and procedures for the Owners Corporation
OUR VALUE ADDS

Management Software
Account Management / Meeting Management / Invoice Approval / Owner's Portal
We use Urbanise Strata - a cloud platform enabling managers to work from anywhere. The MyCommunity portal gives owners 24/7 access to documents, payments, maintenance requests, and neighbour messaging. Committee members can view financial reports. Multi-tier invoice approval is also supported. StrataVote allows flexible online/onsite meetings with remote voting for absent members.

EnergySustainability And much more
Our deep pricing expertise gives us full visibility into all cost areas affecting Owner Corporations. We secure top regulated-tariff energy discounts via collective tendering and market tracking. For sustainability, we connect schemes with solar consultants and government grants. Our large portfolio also allows us to negotiate lower rates with suppliers - savings we pass directly to clients.
CAN Office:
3/490 Spencer Street, West Melbourne
220/89 High Street, Kew
TEL: 03 8595 0998
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